This Privacy Policy explains how Point Union Academy collects, uses, shares, and retains personal data when you use pointunionpin.click and related course services. It applies to visitors, account holders, and users who submit information through the site.
We use personal data to provide course access, manage accounts, process enrollments, communicate about the site, respond to inquiries, maintain security, prevent fraud, analyze performance, improve content and functionality, and meet legal or administrative obligations. We may also use data to enforce our terms and to support recordkeeping related to transactions and user activity.
We may share personal data with vendors and other service providers that host the site, process payments, deliver communications, support analytics, or provide security and maintenance services. These parties are expected to use the information only for the services they perform for us and to handle it under appropriate confidentiality and security obligations.
We may share personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the safety and security of users and the site. We may also disclose information in connection with a dispute, audit, or similar legal process.
We may collect identifiers and contact details that users provide, account and enrollment information, course progress and assessment records, payment-related information if a transaction is made, and technical data such as device type, browser settings, and log information. We also process content submitted through forms, messages, or support requests.
We receive data from users when they create an account, enroll in a course, submit a form, or communicate with us. We also collect information automatically from the browser or device used to access the site, including usage logs, cookie data, and similar technical records. In limited cases, we may receive information from service providers that help us operate the site.
The site may use essential cookies needed for security, session management, and page functionality. It may also use preference cookies to remember settings and analytics cookies to understand how the site is used. These tools help us maintain performance, improve course delivery, and support security monitoring.
Users can usually block, delete, or restrict cookies through their browser settings. Some site features may not function properly if certain cookies are disabled. Where required, we may also provide a cookie preference mechanism for managing non-essential cookies.
Depending on your location and the type of data involved, you may be able to request access, correction, deletion, or a copy of certain personal data, and you may object to or limit some processing. Some requests may be declined where we must keep information for legal, security, or operational reasons.
To protect privacy and security, we may ask for information needed to verify a request and to understand the records involved. If a request is valid, we will respond within a reasonable period and in accordance with applicable law.
Retention periods depend on the type of data, the reason it was collected, and any legal, accounting, or security obligations that apply. When data is no longer needed, we delete it, anonymize it, or store it in a limited archive until it can be removed.
If we make material changes, we will post the revised policy on this page and update the effective date or similar notice where appropriate. Continued use of the site after an update means the revised policy applies to future processing.
